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Cookie Policy

Last Updated: September 2, 2025
Effective Date: September 2, 2025

About This Cookie Policy

Our Privacy Policy explains our principles when it comes to the collection, processing, and storage of your information. This policy specifically explains how we, our partners, and users of our services deploy cookies, as well as the options you have to control them.

Table of Contents

What are cookies?

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to "remember" you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").

They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as "first party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the website ("third party cookies").

Web Beacons & Pixels

Both websites and HTML emails may also contain other tracking technologies such as "web beacons" or "pixels." These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.

How we use cookies

We use cookies for a number of different purposes. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action. Many of the cookies we use are only set if you are a registered OBI user (so you don't have to log in every time, for example), while others are set whenever you visit one of our websites, irrespective of whether you have an account.

Where we place cookies

We set cookies in a number of different locations across our services. These include:

Our websites

Including heyobi.com and app.heyobi.com

Administrative dashboards

In the administrative dashboards of our OBI platform

Sites we host for users

On sites we host for our users

Types of cookies

The table below explains the types of cookies we use on our websites and why we use them.

Required Cookies

These cookies are essential for our websites and services to perform basic functions and are necessary for us to operate certain features. These include those required to allow registered users to authenticate and perform account-related functions, store preferences set by users such as account name, language, and location, and ensure our services are operating properly.

Analytics and Performance

These cookies allow us to optimize performance by collecting information on how users interact with our websites, including which pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them.

Controlling Cookies

Visitors may wish to restrict the use of cookies or completely prevent them from being set. Most browsers provide for ways to control cookie behavior such as the length of time they are stored – either through built-in functionality or by utilizing third party plugins.

Important: If you disable cookies, please be aware that some of the features of our service may not function correctly.

Browser Controls

To find out more on how to manage and delete cookies, visit aboutcookies.org. For more details on your choices regarding use of your web browsing activity for interest-based advertising visit youronlinechoices.eu (EU based) or optout.aboutads.info (US based).

Mobile Device Settings

On a mobile device, you may also be able to adjust your settings to limit tracking.

Service-Specific Opt-Outs

Some analytics services we use, which place their own cookies or web tags on your browser, offer their own opt out choices:

Google Analytics: Install Google's opt-out browser add-on
Hotjar: Use the Do Not Track header
Nielsen: Click the opt out link found within Nielsen's Privacy Statement

Our Internal Analytics Tool

In order to better understand how our services are used, we monitor certain user activities that take place within our products, including page views and clicks on any links used when managing a site via our dashboards. We call each one of these actions an "event." Analytics events are attached to your OBI account and are handled via a first party system that OBI owns and maintains. In general, we record the following data for each event: IP address, OBI user ID and username.

Contact Us

If you have any questions about our use of cookies, you can find the most relevant contact details in our Privacy Policy.

Version: 1.0
Last Updated: September 2, 2025
Effective Date: September 2, 2025
Privacy Policy